Yes, your payment data is absolutely secure with us. All payments are processed through encrypted, certified payment systems. We do not store any sensitive payment information on our servers.

Yes, we accept all common online payment methods such as credit card, PayPal, Klarna, and Shopify Payments (including Apple Pay & Google Pay).

You can find all the details in our privacy and payment policy. If you have any further questions, our support team will be happy to assist you personally at any time.

We accept credit cards (Visa, Mastercard, AMEX), PayPal, Klarna, Sofortüberweisung, Apple Pay, Google Pay, and other country-specific payment methods.

Shipping within Germany usually takes 2–4 business days. Within the EU, it takes 3–6 business days. International delivery times may vary depending on the country.

Shipping within the EU costs €4.90. Shipping is free for orders over €90.

Yes! We offer free delivery within the EU for orders over €90.

Yes, we ship to all EU countries. Other countries will follow in the future.

If you are in the EU: Yes! Simply enter your address at checkout, and the system will automatically show you if we can deliver.

Yes, we offer a 2-year legal warranty on all Padelian products.

Not at the moment – but we are working on an extended service program for frequent players.

We currently do not offer any paid extended warranty, so you will not incur any costs.

Yes, you can return your order within 30 days.

You have 30 days to initiate a return – it's really easy.

You will receive a full refund if the item is unworn and in its original condition.

In this case, you will bear the return shipping costs yourself.

Here, too, as the buyer, you bear the return costs. Free shipping only applies to the outbound shipment, not to return packages.